The Profiles CheckPoint 360 Competency Feedback System is a multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them – their boss, their peers, and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved.


This assessment process is concerned with a manager’s job performance in eight skill clusters and 18 universal competencies, described as follows:

  • Communication
  • Leadership
    • Listens to others
    • Processes information
    • Communicates effectively
    • Instills trust
    • Provides direction
    • Delegates responsibility
   
  • Adaptability
  • Relationships
    • Adjusts to circumstances
    • Thinks creatively
    • Builds personal relationships
    • Facilitates team success
   
  • Task Management
  • Production
    • Works efficiently
    • Works competently
    • Take action
    • Achieves results
   
  • Development of Others
  • Personal Development
    • Cultivates individual talents
    • Motivates successfully
    • Displays commitment
    • Seeks improvement
   
   
   

 





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